Report issues with the app

If you have problems with the weather24 app, we'll be happy to help you report the issue. Just follow these steps so our Support team can handle your request quickly and effectively.

Step 1: Describe the issue

Explain briefly and clearly what problem you are having with the weather24 app. For example: Is the app not working properly? Is it crashing? Are current weather data not being displayed?

Step 2: Attach screenshots

If possible, attach screenshots that show the issue. This helps our team understand the cause better and find a solution more quickly.

Step 3: Provide device information

Let us know which device model you are using and which operating system is installed on your device (for example, Android version or iOS version). This information is important for analysing the issue.

Step 4: Contact weather24 Support

Send all the information you have collected to our Support team by writing to support@weather24.co.uk.

What happens next?

Once we have received your report, our team will review the information and get in touch with you as soon as possible to resolve the issue or request further details.

Further support

If you have any further questions or technical issues, please visit our help page at https://support.wetter.com/ or write to support@weather24.co.uk.